Privacy Policy
Effective Date: July 10, 2026
Island Spice Productions (“Island Spice Productions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or using our services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for events, purchase merchandise, subscribe to our communications, or otherwise interact with us.
By accessing or using our website, you acknowledge that you have read and agree to this Privacy Policy.
1. Information We Collect
We may collect information you voluntarily provide, including:- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Payment information (processed through third-party payment providers)
- Date of birth or age verification information (if required)
- Event registration information
- Merchandise purchase information
- Contact form submissions
- Newsletter subscription information
- Any other information you voluntarily provide to us
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- General geographic location
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:- Process event registrations
- Process merchandise orders
- Verify eligibility for event admission
- Communicate regarding purchases or events
- Respond to customer inquiries
- Send requested information
- Send newsletters and promotional emails (where permitted by law)
- Improve our website and services
- Detect fraud and unauthorized activity
- Process refunds when applicable
- Maintain business records
- Comply with legal obligations
3. Payment Processing
Island Spice Productions does not store complete credit card or debit card information on our servers. Payments are securely processed through third-party payment processors. Those providers collect, use, and store payment information in accordance with their own privacy policies and applicable security standards.4. Merchandise Orders
To fulfill merchandise purchases, we may share necessary information with shipping carriers, fulfillment providers, or printing partners solely for the purpose of processing and delivering your order.5. Event Registration
Information collected during event registration may be used to:- Verify attendance
- Communicate event information
- Maintain attendee records
- Confirm eligibility for admission
- Improve future events
6. Cookies
Our website may use cookies and similar technologies to:- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance user experience
- Maintain website security
7. Marketing Communications
If you subscribe to our mailing list or otherwise opt in to receive marketing communications, we may send you:- Event announcements
- Promotions
- Merchandise updates
- Special offers
- Newsletters
8. Information Sharing
We do not sell your personal information. We may share your information with trusted third parties only when necessary to operate our business, including:- Payment processors
- Shipping companies
- Website hosting providers
- Email marketing providers
- Technology service providers
- Legal or regulatory authorities when required by law
9. Lifestyle Event Privacy
Island Spice Productions understands that privacy is particularly important for attendees of lifestyle events. We will make reasonable efforts to protect attendee information and will not publicly disclose attendee identities, event registrations, or participation except:- With your consent;
- As necessary to provide requested services;
- To comply with applicable law or legal process; or
- To protect the rights, safety, or property of Island Spice Productions or others.
10. Photography and Video
Photographs or video may be taken during events for promotional, educational, or marketing purposes. By attending an Island Spice Productions event, you acknowledge that you may appear in photographs or video recordings. Attendees who do not wish to appear in promotional materials should notify event staff before or upon arrival. While we will make reasonable efforts to accommodate such requests, we cannot guarantee that incidental appearances in crowd images or recordings can be avoided.11. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.12. Data Retention
We retain personal information only for as long as reasonably necessary to:- Provide services
- Complete transactions
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
13. Children’s Privacy
Our website and services are intended only for individuals who are at least twenty-one (21) years of age. We do not knowingly collect personal information from anyone under twenty-one (21). If we become aware that such information has been collected, we will take reasonable steps to delete it.14. Your Privacy Rights
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including the right to:- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Request a copy of certain personal information
- Opt out of certain marketing communications